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Postal Service employees and retirees

Call 1-833-497-2416 (TTY: 711)

Agency Benefit Officers

MHBP is pleased to meet with Agency Benefit Officers

Contact the MHBP Account Manager in your state for more information about our services.

As always, our Member Service Representatives are available to answer member questions 24 hours a day, 365 days a year, except on certain holidays. They should use the numbers below to contact us.

When calling from within the United States:

Call 1-800-410-7778 (TTY: 711)

When calling from outside of the United States:

Call 1-480-445-5106 (Note: This is not a toll-free number.)

We are also available by secure E-mail.

MHBP Services

We offer a variety of services and resources that make it easier for you to meet the needs of federal employees. Contact your Federal Account Manager to learn more.

Year-round support services

We can help you plan events such as:

  • Service days
  • New hire orientations
  • Wellness events
  • Retirement seminars
  • HBO seminars

Open Season and Health Fair Support

During this important time of year, we can tailor our support to meet your needs. Consult with your MHBP account manager in advance of Open Season.

You can send us the details about your Open Season event using these methods:

  • Fax your information to 630-737-7834
  • E-mail it to MHBPhealthfair@aetna.com
  • Mail your information to:

    MHBP
    Attn: MHBP Open Season Coordinator
    3200 S Highland Avenue
    Downers Grove, IL 60515

New Hire Orientations

Please contact your account manager if you’d like us to come to your next new hire orientation meeting.

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Have questions? We’re here.

Call 1-833-497-2416 (TTY: 711)
24 hours a day, 7 days a week, except certain holidays