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Postal Service employees and retirees

Call 1-833-497-2416 (TTY: 711)

Over-the-counter supplies

Your Aetna Medicare Advantage plan includes an over-the-counter (OTC) benefit. It offers a convenient way to get generic OTC health and wellness products delivered straight to your home.

Your OTC allowance can be used on items like pain relief, cold and allergy remedies, first aid supplies, dental and eye care, vitamins and minerals and personal care items including sunscreen, lotions, and cotton swabs.

Aetna Medicare Advantage members receive $30 to spend every three months.

You can get started by viewing the Over-the-Counter Health Solutions (OTCHS) Product catalog. This booklet is a helpful reference guide and you can use it to help you place an over-the-counter (OTC) order. 

You can also request a printed OTCHS catalog by calling Member Services at 1-866-241-0262 (TTY: 711), Monday–Friday, 8 AM–8 PM ET.

Orders can be placed in-store where available, online at CVS.com/otchs/myorder and by phone at 1-833-331-1573 (TTY: 711), Monday to Friday, 9 AM to 8 PM local time.

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Aetna Medicare Advantage for
MHBP Standard Option

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Visit AetnaRetireeHealth.com/MHBPPostal or call 1-866-241-0262 (TTY: 711) | Monday–Friday, 8 AM–8 PM ET

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